Information Science in the Cloud Era: Data Infrastructure, AI, and Modern Information Management

In our previous exploration, we established the foundational connections between Library and Information Science (LIS) and digital marketing technologies. This second installment extends that analysis to cloud computing platforms, data science methodologies, and modern data architectures. As organizations increasingly rely on AWS, Azure, and GCP to build sophisticated information ecosystems, the principles of information organization, retrieval, and management pioneered in LIS become even more relevant—not merely as historical analogies, but as practical frameworks for effective system design.

Cloud Platforms as Information Infrastructure

The Evolution from Physical to Digital Information Repositories

Traditional libraries developed sophisticated physical infrastructures to house, organize, and provide access to information resources. Modern cloud platforms have evolved these concepts into digital form:

Imagine the library building/facility itself. This physical structure, with its controlled environment for housing and accessing information, is akin to the data centers with regional distribution offered by cloud providers. These data centers are the physical locations where the cloud infrastructure resides, ensuring reliability and availability across different geographic areas.

Think about the stacks and shelving systems that organize the books. In the cloud, these are mirrored by storage services like Amazon S3, Azure Blob Storage, or Google Cloud Storage. These services provide the digital "shelves" for storing vast amounts of data in an organized and accessible manner.

The reading rooms and access points in a library are where patrons go to consume the information. In the cloud world, content delivery networks (CDNs) such as CloudFront, Azure CDN, or Cloud CDN serve a similar purpose. They distribute content geographically closer to users, ensuring fast and efficient access, much like having multiple reading rooms in convenient locations.

The catalog systems that help you find the books you need have their digital equivalent in database services like Amazon RDS, Azure Cosmos DB, or Google Cloud SQL. These services provide structured ways to organize, index, and query data, making it easy to locate specific information within the vast digital library.

Finally, consider the interlibrary loan networks that allow you to access resources from other libraries. This concept translates to multi-region replication and edge computing in the cloud. By replicating data across multiple regions and processing it closer to the user (at the "edge"), cloud platforms ensure data availability and reduce latency, effectively allowing users to access information from anywhere, just like an interlibrary loan expands the reach of a local library.

So, in essence, cloud platforms provide the digital infrastructure and services that mirror the essential functions of a physical library, enabling the storage, organization, access, and sharing of information on a massive scale.

This evolution maintains the core information science objectives while addressing contemporary scale, accessibility, and performance requirements.

Comparative Analysis: AWS, Azure, and GCP Information Services

Each major cloud provider implements information management services that reflect traditional library functions:

Amazon Web Services (AWS)

AWS organizes its vast service catalog according to information lifecycle principles:

  • Information Creation and Ingestion

    • Amazon Kinesis: Real-time data collection and processing

    • AWS Data Pipeline: Orchestrated data movement

    • AWS Glue: ETL service for data preparation

  • Information Organization and Storage

    • Amazon S3: Object storage with metadata capabilities

    • AWS Lake Formation: Centralized permission management for data lakes

    • Amazon DynamoDB: NoSQL database for flexible schema management

  • Information Discovery and Access

    • Amazon Athena: Query service for analyzing data in S3

    • Amazon Kendra: AI-powered search service

    • Amazon QuickSight: Business intelligence for data visualization

  • Information Preservation and Governance

    • Amazon Glacier: Long-term archival storage

    • AWS Backup: Centralized backup management

    • Amazon Macie: Data security and privacy service

Each service category mirrors functions historically performed by library departments: acquisition, cataloging, reference services, and preservation.

Microsoft Azure

Azure's information architecture emphasizes organizational knowledge management:

  • Information Creation and Collaboration

    • Azure Data Factory: Data integration service

    • Azure Synapse Analytics: Analytics service integrating big data and data warehousing

    • Azure Cognitive Services: AI capabilities for content understanding

  • Information Organization and Retrieval

    • Azure Cosmos DB: Globally distributed database service

    • Azure Cognitive Search: AI-powered search service

    • Azure Knowledge Mining: Content extraction, enrichment, and exploration

  • Information Governance and Compliance

    • Azure Purview: Data governance service

    • Azure Information Protection: Information classification and protection

    • Azure Sentinel: Security information and event management

Azure's integration with Microsoft 365 particularly reflects the evolution from document management systems to comprehensive information ecosystems—a journey that parallels the evolution from traditional library catalogs to integrated library systems.

Google Cloud Platform (GCP)

GCP leverages Google's information retrieval expertise:

  • Information Processing and Analysis

    • Cloud Dataflow: Stream and batch processing

    • BigQuery: Serverless, highly scalable data warehouse

    • Cloud Dataproc: Managed Hadoop and Spark service

  • Information Organization and Discovery

    • Cloud Storage: Object storage with extensive metadata capabilities

    • Cloud Spanner: Globally distributed relational database

    • Cloud Search: Enterprise search platform with natural language processing

  • Machine Learning and Knowledge Extraction

    • Vertex AI: Unified ML platform

    • Document AI: Document understanding and processing

    • Natural Language API: Text analysis and understanding

GCP's heritage in search technology particularly reflects information retrieval science principles, with services designed to extract meaning and relationships from unstructured information.

Information Science Principles in Cloud Architecture

Beyond specific services, cloud architectures implement core information science concepts:

  • Collection Development TheoryResource Provisioning Models

    • Just-in-time acquisition → Auto-scaling resources

    • Collection assessment → Resource utilization monitoring

    • Deselection policies → Resource decommissioning automation

  • Information Organization PrinciplesTagging and Resource Management

    • Classification schemes → Resource tagging taxonomies

    • Authority control → Naming conventions and standards

    • Subject headings → Resource metadata standards

  • Access Management FrameworksIdentity and Access Management (IAM)

    • Circulation policies → Access policies and permissions

    • Patron records → Identity management

    • Usage agreements → Terms of service and access conditions

Data Architecture Through an Information Science Lens

Data Lakes: Modern Special Collections

Data lakes represent the evolution of special collections in traditional libraries—repositories of diverse, often unprocessed materials requiring specialized access and management approaches:

Think of a library's Special Collections as a parallel to a Data Lake. When a library acquires a rare manuscript for its special collection, it doesn't immediately dissect and categorize every word. Instead, it's kept in its original form. Similarly, a data lake ingests raw data without immediate transformation, meaning data from various sources (like websites, sensors, or applications) is dumped in as-is, without being cleaned or structured upfront. Just as a special collection houses materials in their original formats – old books, maps, recordings – a data lake stores data in its original formats like JSON, CSV, or images, without forcing everything into a uniform structure.

Finding specific information in a special collection often involves using finding aids, which are less structured guides describing the collection's contents rather than detailed catalog entries for each item. This mirrors how data lakes utilize metadata catalogs and data discovery tools. These tools help users understand what data exists and its basic characteristics without a rigid database schema. Finally, access to special collections is usually mediated, requiring permission and careful handling due to the materials' unique nature. This aligns with the governed access through security policies in a data lake, where access to raw data is controlled to protect sensitive information and ensure appropriate use. In essence, both special collections and data lakes are repositories of diverse, less processed assets requiring specialized methods for discovery and controlled access.

Information science principles for managing special collections translate directly to data lake management:

  • Provenance documentation: Tracking data lineage and sourcing

  • Original order preservation: Maintaining data in its original structure

  • Minimal processing approaches: Storing raw data while creating sufficient metadata for discovery

  • Progressive arrangement: Refining organization as usage patterns emerge

Data Warehouses: Structured Knowledge Repositories

Data warehouses parallel reference collections in libraries—curated, structured collections organized for specific analytical purposes:

  • Subject organizationDimensional modeling

  • Reference resource selectionETL transformation processes

  • Ready-reference structuresPre-aggregated measures

  • Citation verificationData quality validation

The star schema common in data warehouse design conceptually resembles a faceted classification system, with dimensions representing facets through which information can be analyzed and measures representing the quantified properties of interest.

Data Mesh: Distributed Information Stewardship

The emerging data mesh architecture implements distributed stewardship concepts long practiced in library consortia:

  • Domain-specific collectionsDomain-owned data products

  • Shared cataloging standardsFederated governance

  • Inter-institutional resource sharingSelf-serve data infrastructure

  • Collection development agreementsDistributed data ownership

This architecture acknowledges that information is most effectively managed by those closest to its creation and use—a principle established in library science through subject specialist roles and departmental libraries.

Data Science as Applied Information Science

Information Behavior Studies and Data Science

Data science methodologies reflect the evolution of information behavior research in library science:

  • User needs assessmentRequirement gathering and problem definition

  • Information-seeking behavior analysisExploratory data analysis

  • Information use studiesModel evaluation and impact assessment

Both disciplines seek to understand how information resources can be transformed into actionable knowledge, with data science applying computational methods to questions traditionally addressed through qualitative research in information science.

Knowledge Organization in Machine Learning

Machine learning systems implement knowledge organization principles:

  • Taxonomy developmentFeature engineering

  • Classification schemesSupervised learning algorithms

  • Thesaurus constructionWord embedding models

  • Authority recordsEntity resolution systems

The process of training machine learning models parallels the development of controlled vocabularies—both attempt to create structured representations that capture meaningful patterns while accommodating ambiguity and evolution.

Scientific Data Management

Research data management, long a concern in information science, now influences data science practices:

  • Research documentation standardsReproducible research protocols

  • Data curation workflowsML operations (MLOps) pipelines

  • Long-term preservation planningModel versioning and archiving

  • Metadata standards developmentFeature documentation frameworks

These practices ensure that data science outputs—like library collections—remain discoverable, usable, and trustworthy over time.

Metadata Management in Enterprise Information Systems

Enterprise Metadata Repositories

Enterprise metadata management systems extend traditional catalog functions:

  • Descriptive metadataBusiness glossaries and data dictionaries

  • Structural metadataData models and schemas

  • Administrative metadataOwnership and stewardship records

  • Preservation metadataData lifecycle policies

These systems serve as organizational knowledge bases, providing context that transforms raw data into meaningful information resources.

Metadata Standards in Cross-Platform Environments

Just as libraries developed standards like MARC and Dublin Core, modern information ecosystems require cross-platform metadata standards:

  • Common Metadata Framework (AWS)

  • Azure Purview Data Catalog

  • Google Cloud Data Catalog

  • Cross-platform standards (DCMI, schema.org)

These standards facilitate discovery across information silos, enabling organizations to leverage diverse information resources regardless of physical location or technical implementation.

Semantic Enhancement Through Knowledge Graphs

Knowledge graphs represent the evolution of authority files and controlled vocabularies, establishing relationships between entities that enhance information retrieval and analysis:

  • Subject authority filesDomain ontologies

  • Name authority recordsEntity resolution systems

  • See-also referencesSemantic relationships

  • Classification hierarchiesTaxonomy structures

Cloud providers increasingly integrate knowledge graph capabilities:

  • AWS Neptune

  • Azure Cognitive Services Knowledge Mining

  • Google Knowledge Graph API

These services enable organizations to implement semantic approaches to information organization that extend traditional classification methods.

Information Governance in the Cloud Era

Data Governance as Collection Development Policy

Traditional collection development policies addressed questions still central to data governance:

  • What information should we acquire?

  • How should it be organized and maintained?

  • Who should have access and under what conditions?

  • When should information be archived or removed?

Modern data governance frameworks extend these considerations to digital information assets:

  • Data acquisition standards: Quality, relevance, and compatibility requirements

  • Data classification schemas: Sensitivity, criticality, and retention categories

  • Access control matrices: Role-based permissions aligned with organizational needs

  • Data lifecycle management: Retention, archiving, and deletion policies

Regulatory Compliance and Information Ethics

Information ethics frameworks developed in library science now inform regulatory compliance:

  • Intellectual freedom principlesOpen data policies

  • Privacy protection practicesData protection requirements (GDPR, CCPA)

  • Information equity concernsAlgorithmic fairness considerations

  • Professional responsibility standardsData ethics frameworks

These ethical foundations provide context for compliance activities, ensuring that organizations understand not just what regulations require but why those requirements matter.

Information Risk Management

Risk management approaches from special collections and archives inform digital information protection:

  • Preservation risk assessmentData loss prevention

  • Access security protocolsIdentity governance

  • Collection disaster planningBusiness continuity management

  • Theft and vandalism protectionCybersecurity controls

These parallels highlight that protecting information value has been a core concern in information science long before digital threats emerged.

Integrated Analytics Platforms: Modern Reference Services

From Reference Desk to Business Intelligence

Reference services in libraries share conceptual foundations with business intelligence platforms:

  • Ready reference collectionsDashboards and visualization libraries

  • Reference interviewsRequirements gathering processes

  • Information literacy instructionData literacy training

  • Subject guidesSelf-service analytics portals

Analytics platforms extend these services through:

  • AWS QuickSight

  • Microsoft Power BI

  • Google Data Studio

  • Third-party tools (Tableau, Looker, etc.)

These platforms transform the reference function from individual service interactions to scalable self-service resources while maintaining the core goal of connecting users with relevant information.

Knowledge Synthesis and Decision Support

Just as reference librarians synthesize information from multiple sources to answer complex questions, modern analytics platforms integrate diverse data sources for comprehensive analysis:

  • Literature reviewsData integration processes

  • Annotated bibliographiesCurated datasets with documentation

  • Subject expertiseDomain-specific analytical models

  • Reference consultationsData science advisory services

The evolution from isolated reports to integrated analytics environments parallels the development from standalone reference works to integrated digital libraries.

Conclusion: Towards Information-Centered Cloud Architecture

This examination reveals that cloud platforms, data architectures, and data science methodologies implement information science principles at unprecedented scale. Organizations that recognize these connections can:

  1. Leverage established frameworks: Apply information organization principles proven effective over centuries of library practice

  2. Enhance knowledge transfer: Bridge traditional information management and modern technical implementations

  3. Develop integrated approaches: Address technical, organizational, and ethical dimensions of information management

  4. Build sustainable systems: Create architectures that accommodate information growth and evolution

The most effective cloud and data architectures will be those that consciously implement information science principles—not merely storing and processing data but organizing it into meaningful, accessible, and trustworthy information resources that drive organizational value.

As we continue this journey from physical libraries to digital information ecosystems, the foundational principles of information science remain our most reliable guides—not as historical curiosities, but as practical frameworks for addressing the complex information challenges of our time.

DigiCompli holds credentials in Information Science with specialization in digital information systems. DigiCompli’s research focuses on the application of information organization principles to emerging digital marketing technologies and cloud architectures.

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